Privacy Policy

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The Sankyo Corporation (hereafter referred to as the “company“) has established the following personal information protection policy with respect to the handling of personal information.
The definitions of personal information, personal data, sensitive personal information, requests for disclosure, and other terms in this document shall be governed by the Act on the Protection of Personal Information (hereafter referred to as the “Personal Information Protection Act”) and related laws and regulations.

1. Compliance with related laws, regulations, and guidelines

Company shall comply with the Personal Information Protection Act as well as other laws, regulations, and guidelines, and shall handle personal information in a legal and appropriate manner.

2.Proper acquisition of personal information

Company shall acquire the personal information of its business partners, related parties, or customers (hereafter simply referred to as "customers", "you", "your") by lawful and appropriate means and shall not acquire such information by deception or other wrongful means.
In addition, company shall not obtain your sensitive personal information without your prior consent, except in cases that fall under exceptional circumstances stipulated by laws and regulations.

3.Intended uses of personal information

When company obtains the personal information described in contracts or other documents directly from you, the intended use of said information shall be clearly indicated in advance.
In other cases where company obtains personal information from you, said personal information shall be used within the scope of the intended uses listed below or the intended use that is obvious from the status of the acquisition and shall not be used for any other purposes, except with your consent or for exceptional circumstances stipulated by laws and regulations.

Notice
“Types of personal information and their intended uses”
1.Your name, address, telephone number, and e-mail address
Shipment of products and related paperwork conducted in the course of operating company
After-sales service and support conducted in the course of operating company
Notices of new products, services, product information, exhibitions, and other information provided in the course of operating company
Inquiries from you and responses to inquiries
Charges, refunds, payments, and related paperwork
Telephone responses and other quality improvements in response to customers

2.Your occupation and industry
To improve product research, marketing, and other services conducted in the course of operating company.

4.Consignment of personal data

To facilitate business operations and provide you with better service, company shall entrust all or part of the handling of personal data to a third party to whom said business has been entrusted to the extent necessary to achieve the intended use of the personal data. In such a case, company shall select a subcontractor that is deemed to handle personal information appropriately in light of its security control measures and shall conduct necessary and appropriate management and supervision to ensure the secure control of entrusted personal data.

5.Disclosure and provision of personal information to third parties

Company will properly manage the personal information it obtains and will not provide your personal data to third parties (excluding the subcontractors set forth in the preceding paragraph and other persons who do not fall under this category of third parties under laws and regulations), except with your consent or for exceptional circumstances stipulated by laws and regulations.
In the unlikely event that company provides personal information to a third party, we will notify you or make it readily available to you and comply with relevant laws and regulations, such as submitting a notification to the Personal Information Protection Commission.

6.Shared use of personal data

When company intends to share obtained personal data with third parties, company shall give advance notice of the following matters or make them readily available before sharing said data:

A statement to the effect that personal data is to be used jointly with a specific party
The items of personal data to be used jointly
The scope of the parties engaged in joint use
The intent of use of the parties who will use the data
The name of the person responsible for the management of the personal data in question

7.Management of personal data

Company endeavors to keep personal data accurate and current to the extent necessary to achieve its intended use and shall delete such personal data without delay when its use is no longer necessary. In addition, company shall take necessary and appropriate measures for the prevention of leakage, loss, or damage of personal data and to otherwise control the security of personal data. When employees of company handle your personal information, company thoroughly informs them of the proper handling of said information, as well as manages and supervises their handling of personal information as necessary and appropriate.

8.Public announcements of matters concerning retained personal data

The intended uses for personal data obtained by company are as described in item 3 above.
When company receives a request from you or your agent to be notified of the intended use of retained personal data, company shall provide this notification without delay, except for exceptional circumstances stipulated by laws and regulations.

9. Matters concerning procedures for disclosure requests, etc.

When company receives a request to disclose retained personal data from you or your agent, company shall respond appropriately without delay, except for exceptional circumstances stipulated by laws and regulations.
To request disclosure, etc., please attach the necessary documents to the application form prescribed by company and mail it to the address indicated in item 11 below.
Please also write “Written request for disclosure enclosed” on the envelope in red ink.

10.Written applications for disclosure requests and required documents, etc.

To make a request for disclosure, etc., please download the application forms found in item (1) below, fill in all the prescribed items, enclose both the application form(s) and the identification documents found in item (2) below in an envelope (if you are using an agent, enclose the document(s) in item (3) below, and mail it to the address indicated in 11 below.

1.Application forms prescribed by company
Application Form for Disclosure of “Retained Personal Data”
Application Form for Changes to “Retained Personal Data”
Application Form for Suspension of Use of “Retained Personal Data”

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Adobe Acrobat Reader is required to view these applications. It is available for free, so please download it from the link on the left.

2.Identification documents
A copy of your driver’s license or passport
A copy of one of the declarations prescribed by company
A copy of a document to confirm that the agent in question has the authority of statutory representation (Registration Certificate from the Civil Affairs Bureau if the customer is under guardianship or a certified copy of the family register, etc. Additionally,
in the case of an individual with parental authority, a copy of a health insurance card that includes their dependents is also acceptable)
A copy of a document that shows the identification of the legal agent who is acting on behalf of a minor or adult ward (a copy of the legal agent’s driving license or passport)

3.Request for disclosure, etc. by an agent
If the person making the request for disclosure, etc., is your delegated agent, please enclose the following documents in addition to the documents set forth in the preceding paragraph.
In the case of a privately appointed agent
A copy of a power of attorney in a format prescribed by company
A copy of a seal registration certificate for the individual in question

4.Fee and payment method
500 yen per application
Please enclose a 500-yen postage stamp with the application.

5.Intended use of personal information acquired in relation to disclosure requests, etc., and retention of documents
Personal information acquired in connection with requests for disclosure, etc., shall be used only to the extent necessary for procedures related to requests for disclosure, etc.
The submitted documents will be stored for two years following the completion of the response to the request for disclosure etc., and then discarded.

6.Cases in which company would respond as if there were no request for disclosure, etc.
If the amount paid to cover the fee is insufficient or is not enclosed with the application, company will inform you of this, but if payment is not made within the prescribed period, company will assume that there was no request for disclosure, etc.
If the identity of the applicant cannot be confirmed, such as when the address on the application form, the address on identification documents, or the address registered with company does not match
If the authority of representation cannot be confirmed when an application is submitted by an agent
If any of the prescribed application documents are incomplete
If the target of a request for disclosure, etc. does not fall under “retained personal data”
If the disclosure falls under any other exceptional circumstances stipulated by laws and regulations

11.Matters concerning points of contact for handling complaints

The contacts for filing complaints regarding the handling of personal information are found below. Additionally, please note that company is unable to accept requests for direct visits.

1.By letter:
Sankyo Corporation
c/o Data Protection Officer
General Affairs Division,
Sankyo Building Umeshin, 4-4-13 Nishitenma, Kita-Ku, Osaka
530-0047, JAPAN

2.By e-mail:
Sankyo Corporation
c/o Data Protection Officer
General Affairs Division,
somu@sankyo-sss.co.jp

12.Revision of this Privacy Policy

Company may review the contents of this Privacy Policy from time to time and change it as necessary. In such a case, the revised Privacy Policy will be applied from the date of publication of the revised version.

Established on April 1, 2022